Privacy Policy

Our Commitment to Your Privacy

At RV Roseville Masonry, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website or services. By using our website or services, you agree to the terms outlined in this policy.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you contact us for services, request a quote, or communicate with us. This may include your name, address, phone number, email address, property details, and information about your masonry needs.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type, operating system, pages visited, time spent on pages, and referring website.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling them may affect website functionality.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide masonry services and respond to your inquiries
• To schedule appointments and site visits
• To prepare quotes and service agreements
• To communicate with you about your project
• To process payments and maintain financial records
• To improve our services and website experience
• To send occasional updates about our services (with your consent)
• To comply with legal obligations and protect our business interests

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• With contractors or suppliers who help us complete your project
• With insurance companies if required for claims or coverage verification
• With legal authorities when required by law or to protect our rights
• With professional advisors such as attorneys or accountants
• In connection with a business sale or merger (with notice to you)

We require any third parties who handle your information to protect it and use it only for the purposes we specify.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted communications, and restricted access to personal information.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Project records are typically maintained for at least seven years for warranty and legal purposes. You may request deletion of your information, subject to our legal retention requirements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the information we have about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request that we limit how we use your information

To exercise these rights, please contact us using the information provided at the end of this policy.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, use, and share, and to request deletion of your information. We do not sell personal information. To submit a request, contact us at the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: